Do you not just hate them?! CALL CENTRES. And this is where my rant shall begin.
As you found out the other day, I'm not best pleased with Dell. A faulty screen, permanent software issues (which they 'cannot fix') and 2 new hard drives later, and the bloody thing still isn't working. Yes, my new drive arrived today, and yes, I spent the last 3 hours upgrading, installing and downloading what I could. But what is missing?
The network drivers. Anything and everything else I wanted - but to download the network drivers I need the internet. How stupid can you get?! Without these drivers I can't GET on the internet!
So, Amjiit, Primjat and Sunita, the three 'technicians' I have spoken to in the last efw days, when you send me an email asking for a reply if it helps, don't expect a reply. Cos my laptop is broken, and that is why I contacted you in the first place. Absolute fools.
And Dell are getting a very strongly worded letter tomorrow. They are also being moaned about in every way I can, and receiving a call directly to the manager tomorrow. Screw these technicians, I'm going straight to the head honcho. And if he can't fix it, I wish to receive my £378.14 back.
Oh, and just in case you were thinking about buying a Dell, DON'T. You may hear some wonder stories about the company - God knows I did - but just Google 'Dell problems' and look how many hits you can get. My point exactly.
CALL CENTRES, and your lack of knowledge, you are the Day Dedicatees for Tuesday 17th November 2009.
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